Last edited 03/05/2018
The Creating Better Homes website is committed to maintaining the trust and confidence of our visitors and dedicated to the privacy of data submitted. In accordance with GDPR laws, we want to provide full transparency with our visitors by detailing what data we collect and / or store, why we need this information, how it is handled and kept secure. This policy outlines this in specific detail and so we encourage you to read on.
When someone visits our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. In conjuction with this we also use Hotjar and Crazy Egg which also tracks usage to help us improve SEO and quality of content on our site as a whole.
To provide and maintain a feature of the website
To notify you about a change to the website or policies that may directly affect you
To allow you to participate in interactive features of the website if you have selected to do so
To provide visitor support if requested
To collect analysis or valuable information so that we can improve the website
To detect, prevent and address technical issues
To monitor the usage of the website
All data is stored on a secure server with a variety of security measures in place. Any data submitted or gathered through the use of this website that requires storage is only used for the purpose of usage analysis, service maintenance or specific content updates. Any data that you consent to submit to our website will be stored for an unspecified amount of time. However we are not obligated to hold this data indefinitely and any data submitted or logged may be removed at any time. By default, cookies are only stored for up to 30 days and are automatically removed after that.
We cannot control the use of any information or data that you have chosen to share publicly through this website. However we will never share or disclose private information that we store administratively, unless legally obligated to.
The security of your data is important to us, but please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we do everything we can to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We use a secure server with features including but not limited to SSL technology. Our directories and databases are password protected to safeguard all information. In the unlikely event of a site wide data breach we will correspond with the relevant authorities immediately, and notify our users within 72 Hours.
You have the legal right to amend, correct or delete any information / data you have submitted through the use of this website. As we don’t use user registrations or hold accounts on this website, there are no stored controls or settings that you can access directly to remove something you have submitted in every case. If you would like us to send you a copy of any / all data that you have submitted through use of this website, edit or amend any information or delete any / all of data submitted then you can request this by contacting us here: https://creatingbetterhomes.co.uk/contact/ *We may ask you to verify your identity for certain requests to be accepted.
You may find external links throughout our website that will send you to another site. We can only advise that you visit any external link at your own discretion as we cannot control the content of these site, or protect you under our own policies. If you find any link to be broken, inappropriate, or wish to know more about it before clicking it, then please contact us.
By using this website you are consenting to the policies detailed on this page. However to make consent of form submissions more transparent, we have included a required radio button / checkbox that will need to be ticked before you submit any data. As this data can only be submitted by ticking the consent button, consent is automatically proven for contact form submissions.
*Important* You can only legally give consent if you are 13 years of age or older. Any data submitted by a person younger than this age will require the consent of a legal parent or guardian provided in writing. If you believe someone below this age has submitted data then you can inform us via our contact form. Any data submitted by a user below the age of consent will be deleted by legal obligation.
We maintain the right to amend this policy at any time and may update it from time to time. Any changes made to this policy will be added to this page. The top of page will show the date of the latest policy.